Return and Refund Policy

Refunds will only be issued under the following conditions:

We accept returnable products within 30 days of receipt of the product. The items must be suitable for resale. The customer will be refunded (less the shipping costs not included in the initial order and a 25% restocking fee) once we have received the returned item and inspected the item for damage. Items returned will be issued a refund via the same method in which the item was purchased.

Merchandise must be returned and shipped at customer's expense.

Merchandise that has been installed, altered or damaged in any way does not qualify for return or refund.

To return a product, you must request such by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. To expedite the process please include photos of the merchandise. Once we approve the return we must receive the product within 15 days or no refunds will be given.

The following types of items and orders do not qualify for returns for a refund:

  • Custom ordered products
  • Fixtures from : Robert Abbey Inc, W.A.C, Modern Forms
  • Installed or modified
  • Orders less than $50
  • Custom quoted items
  • Light bulbs
  • Furniture and accessories
  • Discount or clearance products, except for damaged or defective shipments.

When returning any item, please be sure to pack the product properly with all original materials and packaging. We recommend that you purchase shipping insurance. We cannot provide a refund for any product received in our warehouse in damaged condition. In such a case, you must file a claim with the shipping company and advise us as to what to do with the damaged product. We will hold your product for 45 days, after which the product will be destroyed.